Features built around your trust journey.
Industry workflows, humans-as-peer agents, deploy anywhere, and a three-layer reach into the systems you already run. The platform earns its way up from watching to handling routine — one part of your business at a time.
Meet your team where they already work.
Start workflows from anywhere your users already live. WhatsApp, Slack, email, file uploads, or browser automation — one platform handles them all.
- 6 messaging channels (WhatsApp, Telegram, SMS, Slack, Discord, Email)
- File upload triggers (PDF, Excel, CSV, DOCX)
- Browser automation for legacy systems
- Cross-channel conversation continuity
- 30 seconds to link WhatsApp
Build workflows without writing code.
Drag and drop to create complex automation with branching logic, loops, and error handling. 183 production-ready workflow templates to start from.
- Drag-and-drop visual builder
- No code required
- 183 production-ready templates
- Conditional logic and branching
- Error handling and retry
Trust journey, per workflow.
Each part of your business moves at its own pace. AI watches, suggests, executes-with-approval, or handles routine while your team handles exceptions. Built-in approval workflows, review queues, escalation paths.
- Phase 1: AI watches — insight, zero risk
- Phase 2: AI suggests, your team decides
- Phase 3: AI acts, you approve (one-click in Slack)
- Phase 4: AI handles routine, your team handles exceptions
- Governance attaches at workflow creation, not just runtime
43 role-configured agent templates.
CEO, CFO, CMO, Sales, HR, Legal, Compliance, plus operational roles. Each with persona, behavioral rules, and workflow associations. Connect your tools to extend their reach.
- Executive, department, and operational roles
- Configured persona + behavioral rules per agent
- Custom agent creation
- Pod formation across roles for complex tasks
- Five AI frameworks with context-preserving cascade
20+ industry packs, compliance baked in.
Tell us your business — "I run a regional bank," "I run an e-commerce shop" — and HitLai configures a coordinated AI organization with industry-specific workflows and the regulatory compliance for your sector.
- Healthcare (HIPAA)
- Finance (SOC2, PCI)
- Legal (attorney approval)
- Retail & e-commerce
- Insurance & manufacturing
Three layers of integration reach.
29 native adapters plus runtime adapter generation plus browser automation as universal fallback. When a connector doesn’t exist, the platform builds it — automatically, in minutes.
- 29 native adapters (Salesforce, HubSpot, Slack, M365, Google Workspace, …)
- Runtime adapter generation when no native connector exists
- Browser automation as universal fallback
- Use what you have: n8n, Zapier, Copilot, Make as nodes
- 193 MCP tools for programmatic access
Self-extending at runtime.
Agents research an API and generate an adapter live. No waiting for vendor support or custom development. Browser automation as universal fallback for anything not API-accessible.
- Agents discover and connect to new APIs
- Runtime integration creation
- No manual configuration required
- Works with any REST or GraphQL API
- Browser automation for legacy systems and SaaS without APIs
Deploy anywhere, govern everywhere.
Your infrastructure (sovereign, air-gapped, local AI via Ollama, vLLM, or your choice of runtime) or our managed cloud. Complete audit trails, role-based access, compliance frameworks from day one.
- Managed cloud (zero setup) or your infrastructure
- Local-AI runtimes for air-gapped deployments
- SOC2 Type II certified
- HIPAA-ready, GDPR compliant
- Full audit trails + role-based access control
They sell AI tools. We make all of them work together — with your team.
Currently in evaluation with regulated-industry leaders in banking, healthcare payment integrity, and legal-tech.